Privacy Policy

Effective Date: 01/09/2025

At Innovix Labs Pvt. Ltd. ("Innovix Labs," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS platforms (NotiVix, SearchiVix, DociVix and ReportiVix). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect
We may collect and process the following data:

• Personal Information: Name, email address, phone number, company name, and other contact details provided by you.
• Usage Data: Information about how you interact with our website or SaaS platforms, such as IP address, browser type, time spent on pages, and usage patterns.
• Transactional Information: If applicable, we may collect payment information or details of your transactions with us.
• Technical Data: Information about the devices and software you use to access our services (e.g., operating system, browser version).
• Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our website and improve user experience.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To provide, operate, and maintain our SaaS products and services.
• To improve and customize our offerings to suit client needs.
• To communicate with you regarding updates, new features, and support.
• To process transactions and manage your account.
• To enforce our terms and conditions and ensure the security of our platforms.
• To comply with legal obligations or respond to legal requests.

3. Sharing of Information
We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with third-party vendors to help us operate our website and SaaS platforms (e.g., hosting providers, analytics services).
• Legal Compliance: We may disclose information when required by law, or to protect the rights, property, or safety of Innovix Labs, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Security
We prioritize the security of your data and implement industry-standard practices to protect it. However, no online platform is completely secure, and we cannot guarantee absolute security. Users are responsible for safeguarding their login credentials.

5. Your Rights
You have certain rights regarding your personal data, including:

• Access to the personal information we hold about you.
• Correction or deletion of your data.
• Objection to certain uses of your data.
• Withdrawal of consent where applicable (e.g., for marketing communications).

To exercise any of these rights, please contact us at info@innovix-labs.com

6. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Third-Party Links
Our website or SaaS platforms may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date" at the top of the policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Innovix Labs Pvt. Ltd.
E-11, R/P, Railway Colony,
Greater Kailash Enclave,
New Delhi - 110048
info@innovix-labs.com